> ## Documentation Index
> Fetch the complete documentation index at: https://docs.outfiqe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What's new

> Changes to Outfiqe that shoppers, muses and brands will notice.

We add a short note here whenever something you use changes. The newest changes are at the top.

**November 13, 2026**

Clearer returns, and Customer tickets in the CRM

**Clearer returns on product pages.** Product pages now say "Damaged or wrong item? Tell us within 7 days". Returns are for pieces that arrive damaged, faulty, wrong or missing. See [your order after checkout](https://docs.outfiqe.com/shoppers/your-order.md).

**Customer tickets.** In the Brand CRM, the page for your customers' problems and requests is now called **Customer tickets**, so it's easy to tell apart from the support requests you send us. See [customer tickets](https://docs.outfiqe.com/crm/support.md).

**Roles show only what they can do.** When you build a role in the CRM, the list now shows only permissions a role can actually be given.

**November 12, 2026**

Report a tag, and a few small fixes

**Report a tag on a drop.** If a tagged piece looks like a fake copy, or the muse isn't really wearing it, open the drop's menu and choose **Report a tag**. Pick the tag and tell us what's wrong. Our team checks every report. See [muse flow](https://docs.outfiqe.com/muse-flow.md#reports).

**It's your bag now.** The button on product pages is now **Add to bag**, matching the **Your bag** page. Nothing else about it has changed.

**Withdrawals pick your bank account for you.** The form now starts on your default verified account, or your only one. See [wallet and withdrawals](https://docs.outfiqe.com/brands/wallet.md) and [earnings and withdrawals](https://docs.outfiqe.com/muses/earnings.md).

**Fewer errors on older phones.** Cancelling items and a few other buttons stopped working on some older phones and browsers. They work everywhere now.

**November 1, 2026**

A clearer Brand CRM

**Every record has its own page.** Opportunities, contacts and tickets each open on their own page, linked to the people and orders they're about.

**Lists you can filter and share.** Filter any CRM list and share the link. Whoever opens it sees the same view.

**An overview that points to what needs doing.** The CRM overview now leads with what's waiting for you. Notifications open at the exact record.

**Pictures and details everywhere.** People, products and recent orders show their pictures and key details, so you can tell them apart at a glance.

New to the CRM? See the [Brand CRM](https://docs.outfiqe.com/crm/getting-started.md) guides.

**October 31, 2026**

Brand and muse overviews

**More detail on your Overview.** The brand and muse **Overview** pages show more, and each figure opens the page behind it.

**Your chosen period stays put.** Pick a period on your Overview and it stays in the link, so a refresh or a shared link shows the same thing.

**Explore fits your screen.** Drops in Explore now fit the screen properly, and long product names no longer push the page wider on phones.

**October 30, 2026**

Orders and shop pages

**Cancelled unpaid orders say so.** An unpaid order you cancel now shows as **Cancelled**, and no longer asks for cash or promises a refund.

**Try again when a list doesn't load.** If products don't load, you'll see a button to try again instead of an empty page.

**October 26, 2026**

Reviews and parcels

**Reviews come from real shoppers.** Only shoppers can write reviews and mark them as helpful.

**Clearer product pages for brand accounts.** Accounts that can't buy, like brand accounts, no longer see size and quantity pickers that do nothing.

**Faster help with missing parcels.** When you choose **I didn't receive this** on an order, our team is alerted straight away.


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